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TeachMeFinance.com - explain Ombudsman Ombudsman The term 'Ombudsman ' as it applies to the area of Medicare in the United States can be defined as ' An advocate (supporter) who works to solve problems between residents and nursing homes, as well as assisted living facilities. Also called 'Long-term Care Ombudsman.''.The term 'Ombudsman ' as it applies to the area of Medicare in the United States can be defined as ' An ombudsman is an individual who assists enrolleAn ombudsman is an individual who assists enrollees in resolving problems they may have with their MCO/PHP. An ombudsman is a neutral party who works with the enrollee, the MCO/PHP, and the provider (as appropriate) to resolve individual enrollee problems.es in resolving problems they may have with their MCO/PHP. An ombudsman is a neutral party who works with the enrollee, the MCO/PHP, and the provider (as appropriate) to resolve individual enrollee problems'.
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